How can we help?
Questions, billing issues, bug reports, feature ideas — send us a message below and we'll get back to you within 1 business day.
Prefer email? Write to us directly at [email protected]
Frequently Asked Questions
How quickly will I get a reply?
We reply to every message within 1 business day, Monday to Friday (Mountain Time). Billing and purchase issues are prioritized.
How do I manage or cancel my Pro subscription?
If you subscribed inside the mobile app, your subscription is managed by your app store: open Google Play → Payments & subscriptions, or on iPhone go to Settings → your name → Subscriptions. If you subscribed on the website, use the Manage Subscription option in Settings, or send us a message above with the topic "Billing & subscription" and we'll sort it out.
I bought a template but didn't receive it. What do I do?
First check your spam or junk folder for the delivery email. If it's not there, contact us with the email address you used at checkout and roughly when you purchased — we'll re-send your template right away.
How do I report a bug?
Use the form above with the topic "Bug report." The more detail the better: your device and operating system, whether you were using the website or the mobile app, and what you were doing when the problem happened. Screenshots help a lot — you can attach them when you reply to our confirmation email.
Is my data private?
Yes. We only use the email address you provide here to reply to your request. Your invoices and client data are never shared. See our Privacy Policy for details.
Can I request a feature?
Absolutely — feature requests from real users drive what we build next. Pick "Feature request" as the topic and tell us what would make InvoiceFast work better for your business.